August 25, 2014

Waiting

I'm sitting here waiting on the AT&T guy to show up this morning.  The wife waited all afternoon Friday and they never showed. They were supposed to come between noon and four.  At 3:45 she got a text that it could be another two hours. When the wife complained, AT&T r said the tech would "be there anytime".  When the wife asked was it "two hours" or "anytime" the AT&T chick said "Well, anytime up to two hours".

We will see if they bother this morning.  I had the same problem when they did not show up for installation last year. The only bright spot is they are still marginally better than Comcast in the customer service department.  If you can get out of the phone loop and talk to a real person.

That is a big "if".

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